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Legal

Terms of Service

Last updated: May 22, 2026

These Terms of Service ("Terms") govern your access to and use of the website and services operated by NURO Applications LLC ("NURO Print," "we," "us," or "our") at nuroprint.com. By using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and authorized to bind your business to enter into these Terms.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

3. Orders and Payment

  • All orders are subject to acceptance. We reserve the right to refuse or cancel orders.
  • Prices displayed are in U.S. dollars and do not include applicable taxes or shipping unless stated.
  • Payment is processed at checkout via Stripe. By placing an order you authorize the charge.
  • Once production begins, orders generally cannot be modified or cancelled.

4. Artwork and Content You Submit

You retain all ownership rights in artwork files and other content you upload ("Customer Content"). By submitting Customer Content, you grant NURO Print a limited, non-exclusive, royalty-free license to use, reproduce, store, transmit to our production and fulfillment partners (including 4over LLC, our trade printing partner), and print the Customer Content solely to fulfill your order.

You represent and warrant that:

  • You own or are licensed to use all rights in the Customer Content, including trademarks, copyrights, rights of publicity, and any other intellectual property rights.
  • The Customer Content does not infringe any third-party rights and does not breach any third-party license, contract, or NDA.
  • The Customer Content is not illegal, defamatory, obscene, harassing, or otherwise harmful.
  • You have the right and authority to submit the Customer Content on behalf of any business entity, brand, or individual depicted in it.

We reserve the right to refuse to print Customer Content that we reasonably believe violates these Terms, applicable law, or our production partner's acceptable use rules. We do not pre-screen Customer Content for intellectual property infringement; that responsibility rests with you.

4.1 Artwork file specifications

To meet commercial print quality, Customer Content submitted as final print-ready artwork must:

  • Be delivered as a flattened PDF file, with all fonts embedded or converted to outlines.
  • Be designed in CMYK color space with no embedded color profile (ICC profile). Files submitted in RGB will be machine-converted to CMYK and may shift in color; we are not responsible for color shift on RGB submissions.
  • Have a minimum resolution of 300 DPI at 1:1 (100%) scale.
  • Include 0.125" bleed on all sides and keep critical content at least 0.125" inside the trim line (safe zone).

Files that do not meet these specifications may be rejected, returned for revision, or printed as supplied with quality degradation; in any case, we are not liable for output quality on non-conforming files.

5. Print Production

  • Production timelines (e.g., "Next Business Day," "Standard 4-6 Business Days") refer to printing time after artwork approval. Shipping transit is in addition.
  • Color matching: digital displays and printed output may differ. We follow industry-standard CMYK reproduction. We do not guarantee an exact color match unless you purchase a hard-copy proof.
  • Cut tolerance: standard print cutting has a tolerance of approximately 0.0625" (1/16"). Designs must include a 0.125" bleed and keep critical content 0.125" from trim.
  • Quantity tolerance: actual delivered quantity may vary by up to plus or minus 5% on long runs.

6. Shipping and Risk of Loss

See our Shipping Policy. Title and risk of loss transfer to you upon delivery to the carrier.

USPS-handled mailings (EDDM, Direct Mail): Once your mailpieces are inducted at the USPS, in-home delivery is the responsibility of the USPS. We are not liable for USPS-caused delays, damage, or non-delivery.

6a. Production Partner

Print production and shipping for orders placed on NURO Print are fulfilled by our trade printing partner, 4over LLC. By placing an order you also accept 4over's production-specific Terms of Service to the extent they apply, including 4over's standard 5% over/under tolerance on long runs and their published industry-standard CMYK reproduction tolerances. We act as the contracting party with you and remain responsible for resolving any issues directly through our Refund Policy.

7. Refunds and Reprints

See our Refund Policy.

8. Intellectual Property of NURO Print

The Service, including the website design, logos, code, and product photography, is owned by NURO Applications LLC and protected by copyright, trademark, and other laws. You may not copy, modify, or distribute it without our written permission.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NURO APPLICATIONS LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE ORDER GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to defend, indemnify, and hold harmless NURO Applications LLC and its officers, members, employees, agents, contractors, and production and fulfillment partners (including 4over LLC and its affiliates), from and against any and all claims, demands, actions, proceedings, losses, damages, liabilities, settlements, judgments, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • The Customer Content you submit, including any claim that the Customer Content infringes a third party's patent, copyright, trademark, trade secret, right of publicity, or other intellectual property right;
  • Any claim that the Customer Content breaches a license, contract, or non-disclosure obligation owed by you to a third party;
  • Your breach of these Terms, the Privacy Policy, the Refund Policy, or any acknowledgment you give during ordering;
  • Any claim brought by our production or fulfillment partners against NURO Applications LLC that, if proven, would have been a claim you would owe directly to us under this Section;
  • Your violation of any applicable law in connection with your use of the Service.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You shall not settle any such matter without our prior written consent.

11a. Force Majeure

Neither party is liable for failure or delay in performance under these Terms caused by events beyond its reasonable control, including but not limited to: acts of God, natural disasters, fire, flood, earthquake, war, terrorism, civil unrest, government action or regulatory order, strikes or labor disputes, pandemics, internet or telecommunications outages, third-party service interruptions (including, without limitation, interruption of our production partner's APIs or facilities), and shortages of materials, equipment, or labor. The affected party will use commercially reasonable efforts to resume performance as soon as practicable.

12. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of laws principles. Disputes shall be resolved exclusively in the state and federal courts located in Miami-Dade County, Florida.

13. Changes

We may update these Terms from time to time. Continued use of the Service after a change constitutes acceptance.

14. Contact

NURO Applications LLC
Email: info@nuroprint.com